Last updated: 02/02/2026

At Shopz Hub, customer satisfaction is our priority.

Returns

  • Returns are accepted within 7 days of delivery
  • Product must be unused, unwashed, and in original condition
  • Tags and original packaging must be intact

Non-Returnable Items

  • Innerwear & accessories (for hygiene reasons)
  • Items bought during clearance or sale
  • Customized or altered products

Refunds

  • Once the returned item is received and inspected, the refund will be processed
  • Refunds are credited within 5–7 business days
  • Refunds will be made to the original payment method

Return Shipping

  • If the product is defective or incorrect, return shipping is free
  • For size or preference returns, shipping charges may apply

📧 Email for returns: returns@shopzhub.com